Service & Support

We understand that professional diagnosis and precise treatment rely on stable operations of systems and equipment, specialized staff training, and continuous process optimization. To this end, Wonsign Technologies is committed to becoming your trusted partner, ensuring the high-quality delivery of your medical services.

Service Hotline: +86-10 6886 8808
Service Email: support@wonsign-tech.com

Equipment Assurance Services

To ensure the continuous and stable operation of your equipment, we provide a comprehensive range of assurance services:

1. Preventive Maintenance Plan: Guided by the philosophy that "the best treatment prevents illness," we proactively identify wear and tear or performance issues in your equipment to prevent minor issues from escalating into major failures.

2.Quality Assurance: We conduct factory-level inspections and calibrations to maintain consistent image quality, recognizing the critical importance of precision and reliability.

3. Safety Inspections: Our preventive maintenance includes functional checks, performance parameter verification, and image quality assessments. We prioritize safety through torque value verification, electrical safety checks, battery safety evaluations, braking system inspections, and fastening safety checks, ensuring comprehensive protection for both your equipment and personnel.

4. Real-Time Clinical Application Support: No matter the challenge, our application experts are ready to provide immediate assistance through remote online support.

5.Efficient Operational Services: With expert guidance and collaboration, we ensure rapid and smooth equipment operations. Whether through remote troubleshooting or on-site service, we swiftly resolve technical and clinical application issues.

6.Remote Application Support: The application specialist team at Wonsign Technologies is always ready to provide you with one-on-one remote guidance. Through real-time communication, our experts can observe your operational interface, provide step-by-step instructions, and ensure timely and efficient problem resolution.

Medical Education Services
Wonsign Technologies is committed not only to ensuring the stable operation of your equipment but also to advancing your professional expertise. We offer comprehensive medical education services tailored to your needs, including structured training programs and courses designed to elevate skills from "competence" to "mastery," and from "mastery" to "specialization."Our "Yuanshi" Series Courses are tailored for new equipment users and junior physicians, focusing on foundational knowledge and operational proficiency.The "Yuanyue" Premium Courses are designed for clinical department leaders, aiming to enhance advanced capabilities and support new service development.These courses are delivered by seasoned instructors and expert consultants through a blended learning approach, combining online and offline formats with theory and hands-on practice, ensuring participants can efficiently apply their acquired knowledge in real-world scenarios.

With Wonsign Technologies's services and support, we strive to be your most reliable partner, working together to drive continuous improvement and advancement in healthcare services.